Government Industry Account Manager

Job Title

Government Industry Account Manager

Business

Job Purpose

Under the general supervision of the Commercial Manager, the Job Holder  is responsible for managing, acquiring and developing new and existing business  in the Commercial fuel and asphalt sector in order to help ensure the growth aspirations and objectives of the business are reached.
 

Principal Accountabilities

Account Relationship Management & Development
Monitors and analyses customer monthly sales against targets and report.  
Effective control of payment collections within agreed guidelines
Conducts regular sales visit/call rota to key consumer accounts
Supervises responsiveness to customer queries and complaints 
Participates and responds to feedback from annual customer satisfaction survey
Aligns and meets with Card and Lubricant colleagues for mutual business opportunities on a monthly basis
Captures commercial fuels and asphalt business in UAE with agreed industry parameters.

  Strategic Management 

Develops information to be incorporated into the annual and 3 year Commercial Marketing Business Plans.  
Develops strategy, annual business plans and budget requirements for management of commercial fuels sector.
Utilizes key influencer skills to ensure fully abreast of trends in the commercial fuel sector.

Conduct
Conducts business  in a transparent and professional manner, i.e; 
Within the bounds of the laws if the UAE.
Safe for all involved in the business chain
Responsible to the environment
Ethical and respectable
In-line with the group vision.

Teamwork
Establishes effective team relationship with other members of the team
Develops internal relationships with key individuals and management in F&A, ITD, Card  & Lubricant Business units.
Reporting 
Reports to Commercial Manager on day to day developments / opportunities
Presents weekly work plan  (call rota, opportunities, collections, manpower issues)
Reports sales analysis/performance against target on a monthly basis. 
    EHS
Complies fully with Group EHS policies in all work activities undertaken.
 

Additional Principal Accountabilities

Experience

Business Degree Educated with 8-10 years of  Sales Management Experience; Petroleum Product Knowledge; Sales Training Experience
Knowledge of Business / Industrial companies in UAE. Knowledge of Fleet / Vehicle / Transport Management Requirements
Behavioural  Skills:
Team player
Effective Time Management and ability to prioritize
Decisive; Shows  Initiative; A Self-Starter
Presentation Skills; Letter Writing Capability
English Speaking (Arabic speaking preference)