Business Analyst

Job Title

Business Analyst - I

Business

Terminal

Job Purpose

Accountable to establishe and implement Business Analysis best practices to capture business requirements, analyse, model and recommend solutions to meet business needs.

Principal Accountabilities

Operational 
•    Analyses business needs and conceptualises solutions to meet and exceed customer expectations 
•    Should be Customer centric, achieve customer satisfaction and maintain proper perspective in all activities.
•    Should be able to effectively communicate (verbal or written) with Customers, Implementation team and Product vendors on the matters related to all aspects of service delivery   
•    Interacts with business users, understands and analyses business processes, creates business requirements and converts them to functional specifications 
•    Coordinates development with Application development manager
•    Interacts with other GIT teams like Infrastructure, Systems Development and Application support teams
•    Defines test scenarios based on the business processes
•    Develops test plans
•    Conducts test according to created test plans
•    Coordinates user testing
•    Identifies issues, tracks, reports and resolves them in a timely manner
•    Works with business units to identify required changes. 
•    Communicates needed changes to development team. 
•    Prioritizes multiple tasks effectively.
•    Coordinates resources availability in accordance with project schedule.
Financial Management 
•    Analyses the requirements and estimates the cost of implementing the solution
•    Provide inputs on costs to Integration and Smart services manager

Additional Principal Accountabilities

Experience

Education
•    Degree: Minimum Bachelor’s degree in Computer Science, Engineering or Business field or equivalent
•    Preferable professional certifications: Certification in business analysis (eg. CBAP etc) and project management (e.g. PRINCE II, PMP, etc)
Experience 
•    5+ of Information Technology experience 2+ years of relevant working experience